Refund Policy
A legal disclaimer
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Refund Policy - (09/01/2025)
At MAC Consulting Group LLC (“Company,” “we,” “our,” or “us”), we are committed to providing high-quality consulting services. This Refund Policy explains our practices regarding payments and refunds.
1. General Policy
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All consulting fees are non-refundable once services have been rendered, including strategy sessions, project work, or deliverables provided.
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Due to the time and expertise invested in preparing for and delivering our services, refunds are generally not available after a project begins.
2. Prepaid Services
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If you purchase a package or block of consulting hours in advance, unused hours may be applied to future services within [insert time period, e.g., 6 months] from the purchase date.
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After this period, unused hours will expire and are non-refundable.
3. Cancellations
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If you need to cancel or reschedule a session, we request at least [insert timeframe, e.g., 24–48 hours] notice.
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Sessions canceled with less than [timeframe] notice may be forfeited and are non-refundable.
4. Exceptions
Refunds may only be considered in the following circumstances:
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Duplicate payments made in error
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A technical issue on our end that prevents us from delivering the service and cannot be resolved
5. Contact Us
If you have questions about this Refund Policy or believe you qualify for an exception, please contact us at:
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MAC Consulting Group LLC
Email: info@macconsultinggroup.net
Website: www.macconsultinggroup.net